Critical Thinking Course Toronto

  • Past Participant, Union of Ontario IndiansMar 16, 2017

    I do not think the course should run with so few people.  There simply is not enough people to allow for a full engagement.  It did occur but in a two day session it took time for such a small group to get comfortable.  The slides and handouts need to match up better - seems like some of them are not current. I would only suggest a bit more space to allow people to assess the content that is being delivered and time to bring forward questions or thoughts.  At times it seemed a bit rushed to move into the next session. 

  • Past Participant, Canadian Medical Protective Association (CMPA)Mar 16, 2017

      This course, and the instructor, were fantastic. The only criticism I have is for the venue. The location of the classroom was in a high traffic area, which caused too many distractions. It was sometimes difficult to hear or focus on discussions because of loud noises coming from the hallway or shadows in the frosted glass doors. the venue is otherwise good. The location is accessible, parking is affordable and food was good.

  • Past Participant, Canada Border Services AgencyMar 16, 2017

    Course content was invaluable.   Roxanne was a great presenter, kept us engaged and interested  the full 2 days!  She did a great job of shifting from theory to practical exercises.  I really appreciated her sharing her own professional career experiences (both positive and negative).  By disclosing her challenges in her professional career, we were left feeling  we too can overcome  setbacks - there is much to learn from failure and self reflection.  I will be using the skills I learned immediately and it will guide my  briefings to senior management.  Thank you Roxanne, thank you CMC for a great course! 

  • Suzanne J.Mar 15, 2017

    Appreciated examples shared by Facilitator.

  • Past Participant, Indigenous and Northern Affairs CanadaDec 21, 2016

    More practical examples of real life situations.  

  • Adriana Q.Dec 20, 2016

  • Past Participant, Everlink Payment ServicesDec 20, 2016

  • Kyle M.Dec 20, 2016

    Overall the course was good and very well presented.  It re-affirmed a number of things i'm already doing and helped me open up to areas that could use further improve personally to enhance my approach to the larger hurdles we experience in a fast paced work environment. Candida did an excellent job facilitating this course and clearly knows the material and associated information very well.   She also did an excellent job in mixing up the group sessions to expose communication between all participants... we too often end up in the same groups during courses like this.  Great job, thank you! Thanks for a putting on a good session over the 2 days.

  • Past Participant, Farpoint EntertainmentDec 19, 2016

    Maybe CMC can have a C.T Level 2?  Loved this class

  • Past Participant, Mainstreet Credit UnionFeb 20, 2017

     Roxanne is a top notched facilitator and I would definitely take part in other courses that she does when the need presents itself.   Courses perhaps in London Area or somewhere outside of Toronto to cut down on the accommodation and parking fees. 

  • Past Participant, Esri CanadaFeb 16, 2017

    Training's are a  good reinforcement to some of the practices that we do in our day to day work life, and it provided  an assurance  of where we stand in terms of our own ability to think Critically.  Roxanne was very warm and approachable .. she provided an decorum for all of us to be comfortably share our ideas and ask questions.    

  • Past Participant, Ontario Association of Community Care Access Centres (OACCAC)Feb 16, 2017

  • Past Participant, AssurisOct 20, 2016

  • Past Participant, CIBCOct 20, 2016

  • Past Participant, Professional Engineers of OntarioOct 19, 2016

  • Past Participant, York Catholic District School BoardApr 13, 2016

    Good material.  Really appreciate the real life examples.  Also the attempt to apply material to our specific situations.

    Excellent facilities

  • Past Participant, The College of Physicians & Surgeons of Ontario (CPSO)Feb 11, 2016

    The Facilitator of the course (Roxanne) provided quite a bit of examples.   This helped to cement the RED model that was introduced. To further help the participants  to use this in the workplace, Roxanne gave us the opportunity to work in teans and to storm brain the concepts of not assuming, looking for fact and opinions and then arriving at the solution.

    Roxanne lend some background of both her working  and personal life which was very intriguing.  With no doubt this has made Roxanne the successful consultant that she is today. 

  • Past Participant, Veridian ConnectionsFeb 11, 2016

  • Past Participant, PCL Construction Group Inc.Jan 27, 2016

    Exceeded expectations in terms of content, delivery, class size and interaction.Small class size allowed for high level of interaction. Having the entire group and facilitator gathered around a single table made for a great experience. 

  • Past Participant, Farm Credit CanadaJan 26, 2016

    The  course went well, the content and excercises were good and the group discusssions were beneficial.   It did seem a little rushed at time to get through the exercises, so could slow the pace a little.

  • Past Participant, Farm Credit CanadaJan 26, 2016

  • Past Participant, PCL Construction Group Inc.Jan 26, 2016

    I really enjoyed the course and thought Debora was an excellent trainer. She was fantastic - she kept up the pace, kept the group engaged, and shared interesting examples and stories. 

  • Past Participant, PCL Construction Group Inc.Jan 25, 2016

  • Amirali J.Oct 6, 2015

  • Past Participant, CFA Society TorontoOct 6, 2015

    The course could be offered as a 1.5-day course.From all the courses that I have done at CMC, Roxanne would be my #1.

  • Past Participant, CIBCOct 6, 2015

  • Sandy P.Aug 9, 2015

    Will place the one pager at my desk and use it frequently!

  • Past Participant, Econolite CanadaAug 9, 2015

  • Past Participant, Athabasca Oil Corporation (Athabasca Oil Sands Corp)Jun 21, 2015

  • Past Participant, Canada Post CorporationMar 30, 2015

    Well-organized and the model card is a great reference. Roxanne has a broad range of experiences which she shared to effectively explain a new concept.  Excellent!  Her way of explaining made it easy to grasp and understand.

  • Past Participant, Athabasca Oil Corporation (Athabasca Oil Sands Corp)May 26, 2015

  • Past Participant, Public Works and Government Services CanadaFeb 2, 2015

    I enjoyed the examples that the instructor brought to demonstrate her points, as well as the hands on approach to some of the problems. She was excellent and willing to explain so that we understood. She brought valuable insight and experience to the course. Would highly recommend her!

  • Past Participant, ShireMay 28, 2015

    This course exceeded my expectaions. Deb is an excellent facilitator and I would recommend colleagues to attend the course. It was practical with a good balance of theory and practice.

  • Past ParticipantMay 26, 2015

  • Past Participant, Farm Credit CanadaJun 14, 2015

  • Past Participant, RazorfishJun 13, 2015

    Roxanne was a phenomenal speaker and instructor and brought a wealth of experience to the class. Also this is the first course I have done at CMC and the facilities are amazing. Well equipped for everything from the coffee, to the course materials and the classroom.

  • Past Participant, CIBC - TorontoJun 11, 2015

  • John H.Jun 11, 2015

    Roxanne was amazing... great pace, great real world examples, very engaging.

  • Past Participant, CIBC - TorontoJun 11, 2015

  • Past Participant, CIBC - TorontoJun 10, 2015

    Large part of course value was having  opportunity to work through exercises with people from other companies.  Training that has all CIBC staff doesn't cause you to clarify your information as much with discussing work situations.

  • Past Participant, CPI CanadaApr 14, 2015

    good instructor.

  • Past Participant, Danielle D.Apr 14, 2015

    Roxanne was an engaging course instructor.

  • John O.Mar 31, 2015

    Some of the materials (diagrams or Tables) in the slides should be included in the handbook for reference by students

  • Past Participant, Industry CanadaMar 31, 2015

    Very valuable!   I'm inspired!

  • Past ParticipantFeb 1, 2015

  • Past Participant, Dec 2, 2014

  • Slawomir L.Dec 2, 2014

  • Past Participant, Dec 2, 2014

  • Past Participant, Dec 1, 2014

  • Past Participant, Manulife FinancialJun 22, 2014

  • Past Participant, Auto World ImportsJun 10, 2014

  • Norm H. Jun 8, 2014

  • Past Participant, CIBCJun 1, 2014

  • Marlene G. Jun 1, 2014

  • Alejandra G.Jun 1, 2014

  • Wendy L. May 31, 2014

  • Seeta R. May 29, 2014

  • Past ParticipantNov 19, 2013

  • Past Participant, WeyerhaeuserNov 11, 2013

  • Lance V.Nov 10, 2013

  • Past Participant, Veridian Connections Inc.Nov 25, 2013

  • Past Participant, Do Process LPNov 24, 2013

  • Past Participant, CBCNov 24, 2013

  • Peter S.Nov 22, 2013

  • Past Participant, R.W.TomlinsonMar 26, 2013

  • Past Participant, OPOMar 24, 2013

  • Past Participant, department of justiceMar 24, 2013

  • Past Participant, Smiths DetectionMar 10, 2013

  • Past Participant, Canadian Women's FoundationFeb 18, 2013

  • Critical Thinking and Creative Problem Solving

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    Successful organizations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. In this training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems, spur creativity, and implement innovative ideas in a practical way for your workplace.

    You Will Learn How To

    • Make better decisions through critical thinking and creative problem solving
    • Develop your personal creativity
    • Select the best decision given the specific situation
    • Apply processes to assess work issues and problems
    • Transform your creativity into practical business solutions

    Course Outline

    • Critical Thinking and Creative Problem Solving Essentials
    • Recognizing business reasons for creative problem solving in the workplace
    • Defining creativity vs. innovation
    • Exploring the thinking process
    • Pinpointing problems and their outcomes
    • Applying outcome-based thinking
    • Leveraging Personal Thinking Styles

    Analyzing personal preferences

    • Dominance drives behavior
    • Identifying your own natural brain dominance
    • Triune Brain Theory

    Assessing your preferred approach to thinking

    • Enhancing whole-brain thinking
    • Leveraging left- and right-brain dominance
    • Recognizing strengths and opportunities

    Identifying thinking preferences

    • Recognizing others' preferred thinking styles
    • Adapting to others' thinking styles
    • Flexing to opposing styles
    • Unleashing Your Creativity

    The creative environment

    • Exploring your own creativity
    • Utilizing tools and techniques to become more creative
    • Identifying elements that stimulate creativity
    • Eliminating barriers to innovation

    Group creative thinking

    • Brainstorming options
    • Challenging assumptions
    • Five Monkeys Syndrome
    • Avoiding groupthink

    The iterative mind

    • Unscrambling the iterative mind
    • Moving between the left and right brain
    • Valuing non-dominant preferences
    • Stretching outside your personal style
    • Deploying divergent and convergent thinking
    • Solving Problems Using Analysis and Prioritization Tools

    Applying analysis models

    • Dissecting the situation
    • Decision analysis
    • Setting priorities for taking action
    • Evaluating problems (people, process and technology)

    Systematic approaches to problem solving

    • Methods of analysis
    • Collecting data and information
    • Defining boundaries and constraints
    • Deconstructing problems using stair-step techniques

    Decision analysis

    • Choosing among alternatives
    • Establishing objectives
    • Assigning weight to objectives in order to make the best decision
    • Creating a satisfaction scale to choose between alternatives
    • Translating Creativity and Analysis into Practical Application

    Identifying problems

    • Determining the deviation and gap
    • Testing probable causes

    Avoiding analysis paralysis

    • Overcoming the "It won't work here" mentality
    • Analyzing for outcomes, not solutions

    Deploying your decision

    • Clearly expressing analysis results
    • Ensuring organizational benefit
    • Guaranteeing maximum buy-in

    Show complete outline

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    Integrating your solution into the business

    • Constructing a blueprint for your action plan
    • Reinforcing your newly developed creative thinking skills

    Your personal development toolkit

    • Educating others with creative tools
    • Practicing creative and critical thinking skills continuously


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